Business Management Information
Is Your Business Healthy?
Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people.
Project Managment: Land the Plane Stop Doing and Start Succeeding
We all spend time on planning vacations. If it?s not you then it?s probably your significant other or travel agent. Think of the time we spend choosing the destination, getting the best airlines fares, the right clothes and the best sightseeing adventures for a great trip. I know for my trip to Hawaii I wanted to make sure that I did not want to miss anything so I talked with people who had been to Hawaii for their suggestions and read up on the islands we were going to visit. And many of my clients do the same thing. But yet when it comes to project management people live in what I call a ?doing? mode. Given a project a team or an individual just jump in and do with little or no planning.
Identifying Candidates for Leadership
A critical task in the succession planning process of any organization is identifying candidates. Traditionally, candidates have been identified based on past performance. While this seems logical, it is problematic in practice.
Improve Operations by Restructuring
Transitioning from Vertical Hierarchies to Decentralized / Flatter Organizations
New Job, New Culture: Do You Fit In?
It seemed like a good decision at the time. A 10-percent raise, an easier commute and a chance to move up the corporate ladder.
Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up
Performance appraisals aren't fun. But a lot of the time they are agonizing because managers do really dumb things, ending up destroying a process that is important to everyone (or should be). Appraisals are always going to be a little bit stressful for everyone, but these errors guarantee that the point of appraisals -- improving performance, is lost in the shuffle.
Management Coaching to Improve Relationships with Work Associates
As a recent employee to your job, you are becoming familiar with the work environment and your work associates. You have met the boss on two occasions; your interview and one time when he or she demanded that you finish a client?s report. Your boss?s unapproachable nature makes you feel uneasy if not a bit fearful.
The Death Spiral
Sometimes things just happen. Maybe we lose focus and take our eyes off the ball. Maybe we don't recognize the signs. Sometimes it happens quickly due to a loss of a major customer or loss of a major product line. Sometimes it is a slow, gradual process. Market share seems to evaporate; gross margin exhibits an extended period of decline. Morale suffers, employee turnover increases, net profit declines, costs seem to get out of control and losses become imminent. Some Owners, Presidents and CEO's who find themselves in a situation facing these warning signs may actually contribute to the creation of ?The Death Spiral? if they aren?t careful.
How to Set Up a Conference Call
The methods in which you set up a conference call vary between the different services you use, and what type of conference calling you are using. There are three main types of conference calls, all with different methods of set up.
Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.
The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to help us to achieve our aims. I have outlined below some of the causes of this cavalier (and costly) approach to business improvement along with how we might approach things differently.
Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change
Much of the literature and advice on implementing business change focuses on knowing where you are going and making sure that you understand and communicate a consistent vision of the future. Indeed, I have looked at the importance of this in an earlier article in this series. This month?s article, however, looks at the past and its often under-estimated importance in implementing change.
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s TV show, ?The Prisoner?. Patrick McGoohan used the phrase to describe his frustration at not being treated as an individual, and being kept in the dark about what his superiors were up to in a very confusing environment. This experience is not dissimilar to what employees face in most change projects.
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may need to make the case for outsourcing.
Problem-Solving Success Tip: Dont Leave Your Key Stakeholders Guessing
Communicate! Don?t leave you key stakeholders guessing.
Compensation and Six Sigma Black Belts
One of the more ambiguous elements of a Six Sigma project is the level and type of compensation the organization should give to its Six Sigma leaders and team members. On the one hand, setting compensation is not an integral part of any stage of a Six Sigma project; on the other hand, compensation is an important instrument to build loyalty and a sense of accomplishment that is a crucial element to the organization?s Six Sigma success. While there are no hard and fast rules for compensation for Six Sigma leaders and team members, there are some good ways to think about how to productively provide compensation to your people.
Black Belts are the key change agents for the Six Sigma process. They have an important role and should be compensated accordingly. If your organization is large enough to have people dedicated full-time to leading Six Sigma projects, their base pay should be in the top of your organization?s range for their level of management. If your organization is asking a manager to also devote part of his or her time to leading a Six Sigma project, you need to find some way to compensate them for their extra efforts. In addition to base pay, you can find creative ways for recognition for completed projects. Black Belts should receive some special and public recognition for their efforts, whether it is dinners, award ceremonies, plaques, etc. Whatever fits best with your organizational culture. Such recognitions should not be strictly limited to Black Belts either, as acknowledging the achievements of all who participated in and benefit from the Six Sigma project should receive some sort of recognition to boost morale.
Monetary bonuses are another way to compensate people for successful Six Sigma projects. Since Six Sigma projects are about helping the organization make more money it makes sense to share some of the cost savings from Six Sigma projects with the Six Sigma team. Develop a structured, team-based process improvement bonus system that will appropriately benefit each worker in the organization. As measurable and lasting improvements are made to processes, it is appropriate to share a part of the financial gains with employees. Just be sure there is a formal performance appraisal system that will identify what is to be accomplished, what success looks and feels like, and how an employee will be compensated, and that this is fully communicated to everyone. Such an organizational goal-sharing program will effectively support Six Sigma efforts. Being able to link compensation to Six Sigma implementation is much easier in a small company compared to a larger company.
Bonuses can also be paid to Black Belts, but with differences due to their unique status. Instead of paying bonuses to Black Belts as a share of actual process improvement, pay them bonuses related to specific project goals. There is a danger in directly tying their bonus with a share of the actual improvements as they may be motivated to inflate or misconstrue actual gains. That still leaves you with many concrete project milestones that can be the basis for their compensation.
More Articles from Business Management Information:
One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and fell flat on our faces (and especially if we were ridiculed or derided as a result) we tend to be reluctant to rock the boat again. When we believe that history will repeat itself, we become paralysed by fear.
Operating on Perpetual Overload?
Check Out Your E-Habits
What Every Manager Should Know About How to Maximize the Two People Inside
Every one of us, in reality, has two people inside: The person we are today and the person we can become tomorrow and in the future.
Once Upon a Conflict
Once upon a time there lived an innocent, hardworking manager. One day he dared to wander from the safety of his open-concept office to speak out at a team meeting. He was immediately challenged, nay attacked, by another team member and his senior manager, embarrassing him in front of his peers. Plagued by downsizing, this noble manager feared for his job. A senior human resource professional saved the day through mediation. From that day forward, the manager carried that scar and never trusted anyone enough to speak out again.
The Permissive Environment is the Suspect
The permissive and participatory conduct which most
employees take for granted, eventually escalates into the
more serious assaultive behavior commonly referred to as
employee on employee workplace violence starts with
innuendos, a bad word, or simple jokes taken out of context
or used to inflame another. Initiation of a proper and
thorough investigation is possible under the auspices of a
Threat Assessment Team. Banter between employees if left
alone by supervisors becomes tense and often results in a
more aggressive response. The truth of the matter is that in
most cases this banter is perceived as harmless shop talk.
Year 2010: Permanent Employees No Longer Required
Jack Welch joined a conference that was held in Duke Fuquay Business School where he was invited to promote his new book called "Winning". He told audience about how culture is important in a company. Culture builds integration and integration guarantees better products and services for customers. In GE's 1994 annual report his statements were no different. "Boundaryless behavior?" he said "?has become the right behavior at GE, and aligned with this behavior is a rewards system that recognizes the adapter or implementer of an idea as much as its originator. Creating this open, sharing climate magnifies the enormous and unique advantage of a multibusiness GE, as our wide diversity of service and industrial businesses exchange an endless stream of new ideas and best practices."
My Companys Leadership Sucks!
Maybe it's the season or just a more buoyant job market;
but lately I'm sure involved in a lot more discussions
Organisational Culture for Continuous Improvement
I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement (CI) at beginner level, encompassing Lean, TQM, Six Sigma and the other related methodologies of CI.
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running on the motto of "Demand More!" That motto oozes extreme nerve, and implies some people think it is o.k., as the saying goes, to "rob Peter to pay Paul."
The Power in Praising People
One of the keys to success is to have successful relationships. We are not islands and we don't get to the top by ourselves. And one of the key ways to grow successful in our relationships is to be "life-giving" people to others. Every person we meet, we either give life to or take life from. You know what I mean. There are people who encourage you and when you are done being with them you feel built up. Then there are others who you feel torn down by. Successful people are people who have mastered the art of building others up.
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues
and Lack of service
Great Hires: Avoid Costly Mistakes
The goal of selection interviews, buying apples, is to make the most appropriate choices...to hire the right people for the job. The goal is to match applicants with openings. More specifically to match applicant's qualifications with the job requirements. The interview is a subjective tool that attempts to forecast a candidate's performance.
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge. If you fail in meeting critical business challenges you will not grow. Challenges often require some type of breakthrough. But do not be misled. A business breakthrough does not have to be something no one has thought of ? it just needs to be a solution to your problem that you can act on now. Breakthroughs may involve simply finding the solution to a common, nagging problem or it may be nurturing a more complex way of thinking. We all must be ready and observant of breakthrough opportunities. What keeps us from moving forward can easily be overcome by incorporating one or all of the following tips. There is nothing magical about growing a business ? it just takes the right effort.
What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism
Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure that employees report in regularly and remain on the job.
How to Build Your Business and Still Take Time Off
We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family. It isn't magic, you can do it too.
You Didnt Use Brainstorming to Select Your Measures, Did You?
Cultural Awareness - an HR Perspective
The use of cultural awareness training has increased rapidly in the majority of global companies over the last decade.
A Checklist for Organized Executives
I could begin this article by providing a checklist of organizing techniques for you to incorporate into your daily work routine. The goal would be to become and remain organized, improve your time management and reduce your stress while increasing your productivity. This checklist could include items such as managing incoming information, keeping the desktop free of clutter, creating a user-friendly filing system, etc. And I suspect there are many other organizing and time management consultants out there who could provide something similar. But I want to share a different type of list with you.
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful ideas of fulfilling your dreams, to be successful and to take charge of your own destiny.
Auditing Improves Effective Planning
Speak of operations assessment, and we'll hear its significant value. Speak of an audit, and we'll run for the nearest emergency exit. There's no difference between the two, yet that word audit chills us. But is an audit really designed to help us or hurt us?