Business Management Information
Are You Prepared for a Disaster?
Yesterday I look at my calendar and saw that my newsletter was on my calendar for today. I wondered what I would write about. By the end of the day, I had my topic. Back-up and Recovery System.
How to Make a Difference Every Day
Every day, everyone can make the world a better place. It's simple; it's quick and it is free. All it requires is a recipe containing you (yes, that's YOU!), awareness and a natural disposition to be brave enough to change the day of
everyone you come into contact with in a positive way.Appreciating what people do for you, whenever you come into contact with them is the first step. It may not sound much, but saying a sincere 'Thank You' means much to many people - it is not what they experience normally. This can be a 'Thank You' to someone who holds a door open for you to the guy you buy your morning paper from. It can be to an employee who you manage, for something, for goodness sakes, for anything they did well - in the moment, sincerely.The next step, when it is comfortable for you, is to explain what it was they did that was great. So, as an example, it could be to an employee who you manage,'Thank you for that piece of work, your effort has made such a difference to it'.It could be a 'Well done' as you stand in front of a display of merchandise'What I especially like about it, is how you made such a great impact with the cornflakes'Outside your place of work, you buy a sandwich,'Thank you - can I just say what a great job you did putting that together for me; I truly appreciate it'.Sharing positive observations that people might not see in themselves, because there is not enough positive feedback in the world creates positivity.You can make a difference to literally dozens of people every day and makes their lives brighter. And how do you think they will respond to the next customer; and the next. Research shows that they will be buzzing for the next 5 interactions with others. Maybe they will 'Pay it Forward' as in the film. (Not seen it - do so!). This is about small things that you can do every day. And if you can't do it consistently? Just do it sometimes and that is much, much better than never at all.You may never know the positive difference you have made to someone you spend a little time, a little courtesy with - but you will have to live with that delicious 'not knowing'!Tip? Set yourself a target of doing this five times a day - and if you do, give yourself a pat on the back! This works in business and the real (:-)) world too!
Building Shareholder Value Through Your People
Increasing shareholder value is the most important driver for organisations in the modern business world. Shareholder value is built through growing profit and building confidence in the organisation, which moves share prices upwards. Shareholders like this!And the employees of an organisation have a crucial part to play in both elements of this.
How To Learn Great Management from Our Kids
Learning comes from many places. And one of the most wondrous opportunities is right in front of us. At dinner, at play and at bedtime, every evening. It is there on the sports field, on vacation and during homework. Our children have clues we can use in our business and organisation, right away..
Why I always Keep my Promises
Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.There have been times in my previous career - times that I can remember vividly even now - when promises were not kept, things were borrowed, never to be returned and where I was not on the best end of wheeling and dealing that are part of corporate politics.For me, creating honourable relationships with my people has always been important. It is a two-way street. Once when my wife was very ill, my management team told me not to come in, despite it being a very busy time. I told them, thank-you, and I would come and go, in the comfort that they thought enough of me; of us; to tell me to do that.I didn't need to ask, but what they said to me at that time came from an environment of fairness, honesty and trust had grown over time. They knew that if it had been them, I would have offered the same.It was as if, as Steven Covey says, in 'The Seven Habits of Highly Effective People', I had enough credit in my 'emotional bank account' to tide me over. I'd never realised that I had that credit, but looking back, my standards and values were daily deposits. You get back what you give out.There's no better time to start than right now.
Procrastination and JDI!
In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up.
There are a number of steps that will help the procrastinating manager.
Firstly, recognise it is a good and reasonable defence mechanism, which relates to the things which might have occurred in the past. A hurried decision which might have had an unsatisfactory and upsetting result.
It is part of your character and maybe just a little too strong a behaviour for those who are around you. It can often be a great asset if you are surrounded by 'gung-ho' types who just go for things - there is value in caution and it is all relative!
Secondly. Get Real! Many of the 'Fear' writings, such as 'Feel the Fear and Do it Anyway' by Susan Jeffers and 'How to Stop Worrying and Start Living' by Dale Carnegie, extol the virtues of realistically assessing the potential downsides. Often, asking yourself 'What is the worst that could possibly happen here?', gets you able to see how unlikely your decision is to be life-threatening. So have a think and be realistic - then do it!
Third and finally, consider the effects of putting off decisions. How much harm does it do to the organisation, your nearby people and above all you, as decisions lie there at the back of your mind, unmade? The result is most often not the negative outcome that your worst fears suggest, but the subliminal worry that NOT having made the decision, i.e. it is still to be worried over, is often much, much worse when added up than the decision itself!
Planning For Growth
If you are like many high-performing business people, you have an annual ritual to set your plans for the coming twelve months. Some people do it in December, others at weird, miscellaneous times of the year, but most -- me included -- tend to do it the beginning part of the New Year.
How to Coach Your Employees - 5 Simple Steps Anyone Can Do!
Want to get more from your people, but you don't know how? Are you up for a small challenge and prepared to do things a little differently? If so, we have five changes to your style that you will find easy to incorporate into the way you work and your people will love you for it; you will have more time and your business will flourish.Think about it - is that not worth just the little effort required?
Employee Success! - 7 Ways Feedback Works
By sharing how well you are doing and how well your expectations are met, your
people get to understand better. So, frequent, realistic, objective feedback is
not seen as criticism, more a way of each in your team helping each other get
better, building on the success you already have.So, why does Feedback work?
Be a Leader - The Importance of Going Home Early!
How you run your business is, of course your business. A little focus from your
end will dictate the way your people act and behave. So the onus is on you to
show the way.Why does this matter?If you create a style of working within your organisation which is able to get the very best from your people, you will have a vibrant business, your people will develop beyond their (and even your) expectations and above all, you will enjoy your work and success more than ever before. Try these eleven quick and easy ideas:-
5 Creative Evolutionary Leadership Niche Strategies!
I have a short story to share with you about an important
skill many leaders need to develop, use and perfect.
The 5 Things Great Managers Sense about their People, Every Day
Using all of your senses, to help you test how your people are feeling in your business, is a learned skill. Once you start to use it, your abilities to notice become refined and you have a background sensor working for you, day after day.
Turn Your Speech Into A Leadership Talk
My experience working with thousands of leaders world wide for the past two decades teaches me that most leaders are screwing up their careers.
Einstein, The Universe, And Leadership
Every since serving a hitch in the military, I have been nagged by the question that's been hanging around leadership since time immemorial: How can some leaders persuade people to believe in them and follow them and other leaders can't? But it wasn't the military that provided me with a framework to answer that question. It was Albert Einstein and his quest for the unified field theory of the universe.
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten top ways to get your people
motivated. Ten small steps for you to start with.
More Articles from Business Management Information:
Leading Meetings: The Top Three Challenges
What do people really find challenging about leading meetings? Here are the top three questions that keep on cropping up followed by guidelines or simple ways to keep meetings under control and on track. Make your meetings work.
Survival of the Fittest: The Road to Human Extinction
I was watching a TV program some months ago about a biologist working in Central America who was dedicated to protecting the panther species from extinction. During the program I heard him make a comment that upon reflection I found had embedded in it seeds of wisdom that not even he was aware of.
Problem-Solving Success Tip: Measure
Success: A Wholistic Perspective
When I was growing up...way back in the 50s, a successful business person had an expensive car parked in their driveway, they had the house most could only dream of, and the beautiful wife as well. Things looked real good ... but that was rarely the whole story. They also had an ulcer, drank and smoked to handle all the stress, was often on medication and lived with endless stress symptoms. Yet by the old model, they were successful inspite of the fact that they were in big trouble on the inside. However, this was normal and accepted as the norm at that time.
A Comprehensive Sarbanes Oxley Act Summary
Individual and corporate security stand in the center of the Sarbanes Oxley Act summary, as they are the areas that suffered most changes. New criminal and civil penalties were announced for security violations and a new system of certification of internal audit efforts was set. With the new auditor independence provision, auditors from outside the system have been granted more access to company data. Other items comprised in the Sarbanes Oxley Act summary focus on an increased disclosure of compensation methods and systems, especially for upper management.
The Walmart Cult
Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive
Lynn was tapped to head up the project team for a major company restructuring. She began her first team meeting by delegating steps and due dates to the various department heads. That's when she noticed that one member, Bob, wasn't writing anything down. Lynn knew Bob was a competent guy. Yet given the importance of this project his casual approach concerned her.
Employee Turnover: Is It Eating Up Your Profits?
Keeping the cost of doing business down, yet providing a quality product or service, is one of the most critical components of success for today's leader. What many fail to realize is that employee turnover can represent a very substantial price tag to a company's productivity and its bottom line.
Medical Collection. How Organized is Your Office?
At one time or another, all of us have experienced the frustration of waiting in a doctor's office. It seems as though every time we go to see the doctor or the dentist we end up having to wait for a ridiculous amount of time, and then when we finally do get in, we are only "treated" for a few minutes and then sent on our way. I have always wondered why that is the case. If the doctor is only seeing each patient for a fraction of the time that the patient had to wait, then what are they doing behind the scenes? As a student in the field of business, I have often wondered if doctor's offices are slow because they might possibly be a little bit disorganized. I have friends that work in medical offices and they have said to me that things can be a bit crazy because there is so much paperwork that goes on and time to be organized is hard to come by. In this article I would like to propose a few solutions to help medical offices to be more organized.
Assessing Managers for International Competence
How do you select staff for international assignments? It's an important question because, no matter how effective and successful your employees may be at home, they cannot be guaranteed the same performance in a different culture-unless, that is, they can demonstrate some key competencies. But beware, these may be quite different from the competencies they need to succeed in their own environment.
Profits and Business Success - 5 Profit Traps to Watch Out For
The old saying 'You have to spend money to make money' can be a dangerous one. Every business has it's costs, but not every business owner takes the time to distinguish between what is an essential expense, and what is a 'nice to have' expense.
Poor Employee Performance: How to Deal
KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of periodic performance reviews, incidents of unsatisfactory performance, conferences where warnings are administered or terminations are announced. Issue warnings and terminations in writing as well as verbally. When dealing with a particularly unstable or vindictive employee, request that the employee sign a written summary of a warning or termination conference to attest to the fact that the summary is accurate (not that they necessarily agree with it).
Small Business Outsourcing: An Introduction
Outsourcing is the delegation of a business process to an external service provider. The service provider will then be responsible for the day-to-day running and maintenance of the delegated process.
How to Help Your Company Become a World Class Company
Most people think real change in an organization occurs as a result of top-level leadership. This isn't always the case.
Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy
New York, NY, February 25, 2005 ? Employee retention and motivation?why should employers care? A storm is brewing. National productivity was up 3.9% in the second quarter and 1.9% in the third quarter of 2004. At the same time, the unemployment rate was up 5.5% in October 2004.
Group Discussion Guidelines
DISCUSSION METHODS: There are two basic types of discussion methods; the conference method and the workshop method. The conference method involves meetings of staff members, usually from the same organization, and is convened to pass on information, communicate management policies or decisions, or to solve organizational problems. These meetings are usually held for only one or two days, and generally consist of large discussion groups. The workshop method, on the other hand, is usually utilized when there are participants from a range of companies meeting for periods of longer than two days, for the purpose of devoting their attention to a specific problem or shared interest. The discussion groups tend to be small, and techniques such as role playing, case study, critical incident are commonly used.
Innovation Management and Brainstorming Management ? why people hate to brainstorm!
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.
Creativity and Innovation Management: Generating Better Ideas
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions for both, for example, creativity can be measured according to the number of ideas produced, the diversity of those ideas and the novelty of those ideas.
Five Steps to Better Employee Management
Hiring employees is a huge responsibility. Before hiring anyone,
be sure to carefully analyze your needs in terms of extra
The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest price on everything. I know I wouldn't want it. Would you? Do you strive to get the cheapest automoblie? The cheapest mobile home to live in? The cheapest place to eat? Rather than look for the cheapest we tend to look for value for our money. We know we all work hard for our money and would like to be compensated if we are to give it up.