Business Management Information

Are You Prepared for a Disaster?

Yesterday I look at my calendar and saw that my newsletter was on my calendar for today. I wondered what I would write about. By the end of the day, I had my topic. Back-up and Recovery System.

How to Make a Difference Every Day

Every day, everyone can make the world a better place. It's simple; it's quick and it is free. All it requires is a recipe containing you (yes, that's YOU!), awareness and a natural disposition to be brave enough to change the day of everyone you come into contact with in a positive way.Appreciating what people do for you, whenever you come into contact with them is the first step. It may not sound much, but saying a sincere 'Thank You' means much to many people - it is not what they experience normally. This can be a 'Thank You' to someone who holds a door open for you to the guy you buy your morning paper from. It can be to an employee who you manage, for something, for goodness sakes, for anything they did well - in the moment, sincerely.The next step, when it is comfortable for you, is to explain what it was they did that was great. So, as an example, it could be to an employee who you manage,'Thank you for that piece of work, your effort has made such a difference to it'.It could be a 'Well done' as you stand in front of a display of merchandise'What I especially like about it, is how you made such a great impact with the cornflakes'Outside your place of work, you buy a sandwich,'Thank you - can I just say what a great job you did putting that together for me; I truly appreciate it'.Sharing positive observations that people might not see in themselves, because there is not enough positive feedback in the world creates positivity.You can make a difference to literally dozens of people every day and makes their lives brighter. And how do you think they will respond to the next customer; and the next. Research shows that they will be buzzing for the next 5 interactions with others. Maybe they will 'Pay it Forward' as in the film. (Not seen it - do so!). This is about small things that you can do every day. And if you can't do it consistently? Just do it sometimes and that is much, much better than never at all.You may never know the positive difference you have made to someone you spend a little time, a little courtesy with - but you will have to live with that delicious 'not knowing'!Tip? Set yourself a target of doing this five times a day - and if you do, give yourself a pat on the back! This works in business and the real (:-)) world too!

Building Shareholder Value Through Your People

Increasing shareholder value is the most important driver for organisations in the modern business world. Shareholder value is built through growing profit and building confidence in the organisation, which moves share prices upwards. Shareholders like this!And the employees of an organisation have a crucial part to play in both elements of this.

How To Learn Great Management from Our Kids

Learning comes from many places. And one of the most wondrous opportunities is right in front of us. At dinner, at play and at bedtime, every evening. It is there on the sports field, on vacation and during homework. Our children have clues we can use in our business and organisation, right away..

Why I always Keep my Promises

Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.There have been times in my previous career - times that I can remember vividly even now - when promises were not kept, things were borrowed, never to be returned and where I was not on the best end of wheeling and dealing that are part of corporate politics.For me, creating honourable relationships with my people has always been important. It is a two-way street. Once when my wife was very ill, my management team told me not to come in, despite it being a very busy time. I told them, thank-you, and I would come and go, in the comfort that they thought enough of me; of us; to tell me to do that.I didn't need to ask, but what they said to me at that time came from an environment of fairness, honesty and trust had grown over time. They knew that if it had been them, I would have offered the same.It was as if, as Steven Covey says, in 'The Seven Habits of Highly Effective People', I had enough credit in my 'emotional bank account' to tide me over. I'd never realised that I had that credit, but looking back, my standards and values were daily deposits. You get back what you give out.There's no better time to start than right now.

Procrastination and JDI!

In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up. There are a number of steps that will help the procrastinating manager. Firstly, recognise it is a good and reasonable defence mechanism, which relates to the things which might have occurred in the past. A hurried decision which might have had an unsatisfactory and upsetting result. It is part of your character and maybe just a little too strong a behaviour for those who are around you. It can often be a great asset if you are surrounded by 'gung-ho' types who just go for things - there is value in caution and it is all relative! Secondly. Get Real! Many of the 'Fear' writings, such as 'Feel the Fear and Do it Anyway' by Susan Jeffers and 'How to Stop Worrying and Start Living' by Dale Carnegie, extol the virtues of realistically assessing the potential downsides. Often, asking yourself 'What is the worst that could possibly happen here?', gets you able to see how unlikely your decision is to be life-threatening. So have a think and be realistic - then do it! Third and finally, consider the effects of putting off decisions. How much harm does it do to the organisation, your nearby people and above all you, as decisions lie there at the back of your mind, unmade? The result is most often not the negative outcome that your worst fears suggest, but the subliminal worry that NOT having made the decision, i.e. it is still to be worried over, is often much, much worse when added up than the decision itself!

Planning For Growth

If you are like many high-performing business people, you have an annual ritual to set your plans for the coming twelve months. Some people do it in December, others at weird, miscellaneous times of the year, but most -- me included -- tend to do it the beginning part of the New Year.

How to Coach Your Employees - 5 Simple Steps Anyone Can Do!

Want to get more from your people, but you don't know how? Are you up for a small challenge and prepared to do things a little differently? If so, we have five changes to your style that you will find easy to incorporate into the way you work and your people will love you for it; you will have more time and your business will flourish.Think about it - is that not worth just the little effort required?

Employee Success! - 7 Ways Feedback Works

By sharing how well you are doing and how well your expectations are met, your people get to understand better. So, frequent, realistic, objective feedback is not seen as criticism, more a way of each in your team helping each other get better, building on the success you already have.So, why does Feedback work?

Be a Leader - The Importance of Going Home Early!

How you run your business is, of course your business. A little focus from your end will dictate the way your people act and behave. So the onus is on you to show the way.Why does this matter?If you create a style of working within your organisation which is able to get the very best from your people, you will have a vibrant business, your people will develop beyond their (and even your) expectations and above all, you will enjoy your work and success more than ever before. Try these eleven quick and easy ideas:-

5 Creative Evolutionary Leadership Niche Strategies!

I have a short story to share with you about an important skill many leaders need to develop, use and perfect.

The 5 Things Great Managers Sense about their People, Every Day

Using all of your senses, to help you test how your people are feeling in your business, is a learned skill. Once you start to use it, your abilities to notice become refined and you have a background sensor working for you, day after day.

Turn Your Speech Into A Leadership Talk

My experience working with thousands of leaders world wide for the past two decades teaches me that most leaders are screwing up their careers.

Einstein, The Universe, And Leadership

Every since serving a hitch in the military, I have been nagged by the question that's been hanging around leadership since time immemorial: How can some leaders persuade people to believe in them and follow them and other leaders can't? But it wasn't the military that provided me with a framework to answer that question. It was Albert Einstein and his quest for the unified field theory of the universe.

Ten Top Ways for Managers to Motivate Their People

So to help start the ball rolling, here are ten top ways to get your people motivated. Ten small steps for you to start with.

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