Business Management Information
Make a Difference - Sweat the Small Stuff First
My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which make a huge, possibly unseen difference to your customers and no less so to your employees.
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.
The Top 5 Signals That Your Business Is Running You
Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do you find that the business you started to suit your lifestyle somehow taken over your life and home? If this sounds familiar, then your business is running you. Learn how to run your business again with these top five warning signs and helpful tips.
My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease. One staff member, much to Delia?s horror, outright refused and resigned her teaching position at the school. Delia pleaded with her, telling her how valuable a teacher she was, how parents had come to count on her expertise, and essentially how the school couldn?t operate without her. The next day she had reconsidered resigning her teaching position, saying that it was because of what Delia had said regarding how valuable she was to the school.
When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. These reviews and changes are costly in terms of time and effort which emphasizes the need for rigid scrutiny during the initial problem definition to avoid wasted time and effort. Once implementation begins, it is even more difficult to learn that the entire action plan and subsequent efforts were based on symptoms in lieu of authentic problems.
Project Management 101
Project management is a very important business concept because it is in place to ensure that projects are completed in a timely fashion as well as to the best of the company?s ability. Project Management is basically the discipline of making goals and reaching those goals. Usually, the entire scope of project management is taken care of by an individual project manager.
The Top 10 Things They Don?t Teach You In Business School
Here are 10 subjects that academia should be teaching their students in business school:
Technology & Communication
A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.
Tales From The Corporate Frontlines: Job Security in Todays Workplace
This article, Job Security in Today's Workplace, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It tells the story of a manager who decides to look for ways to bolster the morale in his company when it crashes after an extensive layoff.
The Significance of the Mundane
This article begins with a tip of the hat to a scholarly publication called the Journal of Mundane Behavior. Unlike other publications, which herald important issues, this one trumpets everyday, but rarely noticed, behaviors. It sees what the rest of us overlook because that stuff is so, well, mundane (my dictionary defines 'mundane' as being ordinary or common).
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
Is building your own inventory management solution really your best bet?
Five Days to More Effective Inventory Management
The litany of headaches related to the implementation and on-going care-and-feeding of enterprise-based inventory management applications (upgrading, downtime, maintenance, hardware obsolescence, and so on) is long. These implementation issues are enough make the savviest of companies want to engage in anything but another supply chain or inventory management software implementation.
Tales From the Corporate Frontlines: Managerial Influence
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave their managers, not organizations" is often true. Of all the workplace stressors, a bad immediate manager is one of the worst and will directly impact the emotional health, productivity, and retention of an employee. This competency can be especially insightful if your organization is losing quality employees while your compensation and benefit packages are equivalent with industry standards.
Tales From the Corporate Frontlines: Diversity in the Workplace: Ethnic Considerations
This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect are intrinsic, an organization can create a success-oriented, cooperative and caring work environment that draws intellectual strength and produces innovative solutions from the synergy of its people. All businesses can benefit from a diverse body of talent bringing fresh ideas, perspectives, and views to the workplace. However, a diverse workforce means that the managers within your organization must be capable of capitalizing on the mixture of genders, cultural backgrounds, ages, and lifestyles present in your staff to respond to business opportunities more rapidly and creatively.
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman ceo's being removed from office has raised the discussion about gender bias, again. It disappoints me that in 2005, I still hear women clients talking about "the old boys' network". They say "glass ceilings" are holding them back in terms of advancement, pay equity, recognition and career satisfaction. While I have no doubt their assessments are valid; it's important that we don't generalize too much. There are other reasons as well.
More Articles from Business Management Information:
Know the Source of Business
One of the first questions we ask a prospect or new client is, "How did you get the business you have so far?" Some can answer exactly. Others aren't as certain.
Uncommon Common Sense ? Know What is the Most Important Thing in Your Business
Over 3 of my meetings with 3 business owners last week, what really shocked me was how uncommon common sense was. 2 out of 3 I spoke to do not know what is the most important thing in their business. They keep on trying on other things that are not important. As we know, every business has ONE most important thing in their particular industry. You need to do well in your most important thing and the rest will take care of itself.
Five Steps to Increase the People Power in Your Business
Take some bold steps and help your employees and business partners open up to real change and help them start thinking again to the longer term. Send a message that you are ready to commit to new ways of thinking and that that includes a commitment to the success of your employees in the changing workplace.
Integrity... Should It Matter?
In our fast paced work culture, manned by technology savvy generation in a globally competitive environment, quality and productivity became the battle cry of corporations to stay in business. Though this is not necessarily bad, an equally important ingredient to succeed is seemingly taking the back seat.
How to Beat the Turf Mentality
Want to hear a fascinating story? Let's sit in at a meeting of the human resources department of a large corporation.
5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology
All small to mid-sized company owners want to know where their dollar is being spent when it comes to computer technology in their organization. The challenge is for them to get the information they need to make the right purchasing decisions. 'Tell me in English why you think we need this technology in our company?' That question goes through every company owner's mind and mouth. Getting the answer that makes sense to them is another story. How can the people in charge of your company understand what the value is of specific technology if their computer support people cannot articulate why it is so important?
Employee Success! - 7 Ways Feedback Works
By sharing how well you are doing and how well your expectations are met, your
people get to understand better. So, frequent, realistic, objective feedback is
not seen as criticism, more a way of each in your team helping each other get
better, building on the success you already have.So, why does Feedback work?
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.
The Gift of Gratitude
Gratitude might seem like a soft or even an obvious subject to you. Perhaps you would rather read about a leadership lesson or a marketing approach or even a motivational technique. If that is what you are thinking, I urge you to read on. I don't think you will be disappointed.
Is Your Business Healthy?
Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people.
Use Every Weapon You Have
One of the strongest weapons available allows business, non-profit and association managers to begin changing the behaviors of their key external audiences in ways that lead directly to achieving their primary operating objectives.
The Survey Feedback Process for Organizational Development and Change
THE PURPOSE OF SURVEY FEEDBACK:
"We are so different and individualistic that we can't work together." Subroto Bag chi, a senior executive in wipro technologies and Indian Technology MNC, said to his chairman in a straight talk. But Premji, the chairman, simple reply to the statement was, "That's because we should work together."
Business is About Making Money
Ask most people why they are in business and they will give you any number of reasons. Things such as wanting to improve the lives of others; make the world a better place; provide for their family; have more free time; the list goes on and on.
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability.
Delegation for Business Leaders - How Letting Go Works
A leader's role is to focus on those areas of operation where he or she can deliver the greatest value and this requires huge shifts in perspective of the role. Leaders differ from managers in terms of accountability.
Argue Your Way To Business Success
"Jack" (not his real name) is a vice president of a publicly traded company. Recently, Jack's stress and anxiety levels have been high enough to impact both his working and his personal lives. (I'm using an alias because he's concerned about his story becoming public ? for good reason!)
The Higher You Go
The higher you go, the cooler it becomes. Really? Let us begin from first principles. This is a maxim we learnt in geography about the weather. Having come a long way in our professions and careers, can we really say it has been cooler over the years as we ascended the corporate ladder? Even at that,, how can we sensibly apply the Higher You Go principle in the way we work, and the way we live?
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.
Culture Management and Creativity
Many concepts in the fields of managing creativity are very much applicable to culture management in general. The same concepts that foster creativity and innovation also maximise human capital potential, increase productivity, reduce costs and maintain competitive advantage etc. Some of the many commonalities between culture and creativity management follow.