Business Management Information

How To Get What You Really Want

As a small business owner, entrepreneur or independent professional, it's important to make plans. It's also important to have the time to let things happen. Only you can decide what is to happen in your life. Here is a method that may work for you. You have nothing to lose.

How To Delegate for Fun and Profit

Ah, the wretched pain of delegation. It comes easy to some people. But others ? you know who you are ? would rather undergo a double root canal than hand over a task and walk away from it.

Tap Employee Passion For Business Success

Meriwether Lewis set the stage for the Corps of Discovery?s success before one single ?employee? had been hired. From the outset Lewis and Clark engendered a communications culture that brought in the right prospects, then kept morale high and increased the productivity of those eventually hired.

Build Rapport Fast! - Eight Easy Steps

Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. We need relationships to help us get the things we want for ourselves in our lives, like money, promotions, success, partners and above all to feel part of society. You see we are social animals, us humans and if we find it challenging to make relationships, then we feel excluded. And that ain't comfortable. So, let's build rapport quickly and easily in the just eight easy steps! Pay Attention Now some will say that you must make continued eye contact, but, you know, some folks find that invasive and threatening. So match what they do, if they look at you, look at them. But whatever you do, ensure that you give an appropriate level of attention to them. In Dale Carnegie's wonderful book, 'How to Win Friends & Influence People', he tells a story of how he sat next to someone at dinner one evening. All night his fellow guest talked; all night Carnegie listened. A few weeks later, he was amazed to hear from a mutual friend how interesting his dinner companion had found him - even though Carnegie said virtually nothing all evening! Value Them ..which leads us to how you relate to them. If someone is talking to you about something, make sure you show you value what they are saying, by asking them at least one additional openquestion about what they are talking to you about. Remember these? The 4 W's of HoW (yea, I know!), What, Where or Who - perhaps not Why, which can be seen as a challenge at the start of a relationship. 4 easy, helpful, interested open question types. Be Like Them By matching physically, you will make a far greater impression. So, if they are standing, stand, leaning forward, lean forward. Ever spoken to a child? What did you do - you crouched down, didn't you. Why? Because you felt more able to communicate. It works well for big people too! Follow Up How often have you discussed something and then it hasn't been followed through afterwards. Promises not kept. And how did that leave your relationship with that person? Not good eh? Following through on what you promise is not just good practice, it is vital if you want to build a strong, trusting relationship. People notice, even when you don't. Also remember to underpromise and overdeliver. Laugh a Lot Laughter is a powerful tool in building relationships - you are sharing the same emotion, in the same moment. Ever seen two people in fits of laughter? How strong was that bond then? Pretty strong, I guess. Ever been there yourself? Yes, you know the feeling. It works, so share the fun and joy of the moment. Hear Them It is not about listening, it's about hearing them. So what's the distinction here? It means being so with the person that you sense other things beneath the words. This is a very powerful tool you can use. Further sensitive questioning then adds into your evidence, which can give you great clues to help build the relationship. Be The Audience Remember that when you are talking, you might be using the same language, but you hear it with different ears, different experiences and altogether a different 'take' on the words. A great coach I know, Elaine Wylie, had a problem with her cell phone one day and heard a serious echo. She heard herself fully before her caller responded. It was very revealing. So hear what you are saying from your audience's 'ears'. Give space - Listen up Have you ever spoken to someone uninterrupted for as long as it took to say all you had to say? Were there spaces where it went quiet? What did you say next? In Nancy Kilne's great book 'Time to Think' she explores great exercises to do just that. The experience is magical. Give your listener space to talk and let them fill the silences. You will have pure rapport and a recognition that you care so much. So that's all there is to it. There maybe a few other things, but get these here somewhere like right and it will create relationships of value for you all over the place - through the rapport you have built in the moment. Daunted? Don't be. Try one or two at a time and see the reaction - play with these ideas. Build your confidence. Enjoy the learning to Build Rapport Fast!

Dialogue: the Four Dialogic Principles For Successful Communication

"But you don't understand!" exclaimed the manager, "this new initiative is vital for our team. If it doesn't work we could all be out of a job!"

Hiring for Success

Hiring someone new to work in your business is one of the most critical decisions a business owner makes, although it is not always given the justice it deserves. If a position is vacant, or additional staff are needed, recruitment decisions are often driven by the pressure to get someone in quickly, rather than waiting for the best person to fill the job. Lack of proper and systematic recruitment process can also result in a high cost to the business.

Does Your Management Style Remind People Of Something They Read In Dilbert?

With thanks to Jeff Foxworthy, the comedian who does the "You might be a redneck series of jokes.

Why Soft Skills?

The industrial age is over. Organizations still stuck in the industrial age business models are going out of business very fast. Technology is only as good as the people using it. That is the clear message of the new millennium. The knowledge era is supported by tapping into the immense power of the humans to think creatively, find unconventional solutions to add value, improve productivity, and find answers which will make life and work more valuable to the society.

Workplace Security Plan: Does Your Company Have One?

Consultant's Perspective...

Know Your Business! - 7 Key Questions You Must Ask

You need to know all that is going on around you to be successful in business, whatever the size of your organization. Yet how do you keep all those plates spinning? Here are just 7 quick and easy questions for your checklist - use them and they will serve you well. Use them and your business will develop and grow.

Better Management Performance - The Easy 3-Step Way

Managers make three mistakes when they try to run businesses. They do too much, they don't trust their people and they don't have enough skills. Here we explore an easy 3-step process to get your business back on track and get a life.

Leadership Skill: How to Handle Difficult Conversations

A good leader has the ability to empower others. It is important that a leader develop people who want to share and help in carrying out the goals of the organization. If it is your intention to develop a company where employees feel valued and appreciated, then how you handle disagreements can be crucial.

Organize your Office- Seven Solutions

1. Create a filing system with broad categories such as ?Insurance? and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category.

Take the Easy Route - Delegate

It was 2.30 am. It was cold and dark and I'd been in bed for just a half hour when the phone rang.

The Devil We Know

?I'm in an abusive relationship,? sighed Andrew. ?My bookkeeper annoys the hell out of me but I just can't let him go. I keep hoping he'll improve? it's torture. Why do I do this to myself.?

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