Business Management Information

Discover the Astonishing Power of Words Today!

Picture all the people you know who are dynamic, successful and self-confident. The ones who are the stars of every gathering. The people who are witty, intelligent and entertaining. The scintillating personalities who can be relied upon to light up every occasion.

Is Your Business A Dysfunctional Family?

The other day I brought my mother into an appliance store to purchase a television. By the time we left with her new television, she was completely disgusted. Unlike most of us, she comes from an older generation that actually expects salespeople and store employees to think of customers as valued visitors that represent their primary source of income. I wish that I could say that the store we visited was the exception, however, it was more the rule.

Which ITIL Process Should We Implement First?

The following question is usually debated a lot amongst IT managers. ?With which process should we start when implementing ITIL?? Everybody has their own views, but here are my takes on it.

Action Learning: Its More Than OJT

For centuries companies have used on-the-job training (OJT). OJT works because it follows much of what we know about adult learning theory. For example, we know:

IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments

Another IT White Elephant!

Know the Source of Business

One of the first questions we ask a prospect or new client is, ?How did you get the business you have so far?? Some can answer exactly. Others aren?t as certain.

The Cheapest, Forget It !

Wouldn't it be great if we got get the cheapest price on everything. I know I wouldn't want it. Would you? Do you strive to get the cheapest automoblie? The cheapest mobile home to live in? The cheapest place to eat? Rather than look for the cheapest we tend to look for value for our money. We know we all work hard for our money and would like to be compensated if we are to give it up.

Manage Your Time - Save Your Business.

If you work from home, chances are you already know that you?re really pulling ?double duty?. You probably work on your business while doing the laundry, corralling the kids, or fixing dinner... and let?s not forget all the phone calls from family and friends expecting you to run errands or just "go out" for an afternoon of fun.

Sending Documents Through Email? Dont Get Burned by Metadata!

During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of metadata, I was confronted with blank stares. This is exactly why I decided to write here about what it is and how it can impact your company.

Jack Welch--Success Is Getting Back Up on the Horse

A few months ago I had the opportunity to spend a few minutes with Jack Welch, past CEO of GE. A fantastic opportunity.

Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath

Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with five leadership principles that translate academic leadership theory to real world, 21st century application.

HRM: Contributing to Well-being or Ill-being at Work?

If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability must surely be best for an organisation. Yet much of what is undertaken in the field of HRM actually serves to detract from people functioning at their best. Evidence from studies of wellbeing in the workplace reveal some interesting findings that raise questions as to whether the current focus of HRM will adapt to the evolving future workplace, or whether it will need to be redrawn along different lines, focussing on maintaining wellbeing above all else in the workplace to enable people to be successful for their organisations.

Avoid These Seven Deadly Dangers Of Outsourcing

Here are seven dangers of outsourcing your software development. They become deadly if your career or entire company depends on the timely release of your software.

An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity

Conflict is a fact of life for all of us, but too many painful consequences are generated by avoiding or managing it in the wrong way. When we deal with everybody else day after day in any capacity as leaders or team managers, is inevitable that we will be personally confronted with conflict. Our jobs, our reputation and our own satisfaction level are contingent upon knowing a basic principle to understand interpersonal conflict. If you are a leader, you need to learn and apply this principle in all your interactions with people.

Employee Retention: Its a Changing Game

As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two things:

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