Sales Training Information

Focus On The Customer: The Only Secret To Closing


People are always looking for ways to close the sale. Often times when you lose a sale, it has nothing to do with your ability to close. The only secret to closing more sales is by focusing more on your customer.

Bite Your Tongue


Most people don?t realize how powerful a negotiating tool silence is. I discovered exactly how effective as I recently observed someone discussing a deal with a prospective customer this past week.

The Power of Confidence


My experience has taught me that people want to buy from sales people who are confident in their abilities. Taking control of the circumstances and situations around you will develop your self-confidence. When you consider the amount of rejection that many sales people encounter, the fact that many salespeople lack self-confidence is not surprising. Top performing people in any industry typically possess a high level of self-confidence. They may not necessarily possess this confidence all their lives.

Do You Fold Like A Taco?


Have you ever eaten a soft taco? The shell isn't hard - it is soft - and folds over really easily. They are delicious! In business, however, I see too many people fold like a taco when they are negotiating with a customer.

Successful Selling in 21 Steps


1. Dependability was chosen as the most important.

Selling Yourself - Its Not About You


I recently found myself suffering from a lousy cold; all the coughing, snuffling and sneezing symptoms which send other people running for cover.

Customers - Always be Focused on Them


I was looking at some promotional literature and web sites the other day and it was interesting to note the number of times the words - "We" and "Our" was used in this material.

Its All in the Questions


Contrary to many of the books on how to be an effective salesperson, selling in today?s market place is just the same as yesterday?s. Goods and services are still being bought and sold. Success is still measured by how many sales you close and the profitability within each sale.

How A Dancing Horse Can Increase Your Sales


"Yeah right!" I thought to myself as I started to turn off the TV after hearing that the show was about a dancing horse.

How To Get Clients To Take Immediate Action


Are you tired of excuses? Looking for a persuasion technique to get people to take immediate action? Are prospects saying things to you like: "I'll think it over and get back to you?" "I need to talk it over with my wife." "Call me next week and we'll set up an appointment." Then create a sense of urgency and get your clients to want what you have now!

How to Build a Repeat Client Base in Automobile Sales


Here is a question I recently received from a young automobile salesperson:

Whats Your Sales Training Goal - Exposure or Behavioral Change?


When your company invests in sales training, what is the expected outcome? Is it a change in how your salespeople perform their daily activities - in other words, a change in behavior?

It Is Not The Price That Is Keeping You From Making The Sale


Most salespeople are under the false belief that the lower the price, the better chance they have at making the sale. Nothing is further from the truth.

Quit Talking and Listen! Give Clients and Prospects Your Undivided Attention


I have found that the best sales people are the best listeners, not the ones that talk your ear off. Listening is a skill that much more than just hearing the words coming out of their mouth. Here are some tips that you can use to see how well you actually listen.

How to Master the Art of Salesmanship


I put together this little article because, although basic, we all must "master the art of selling". With out this skill, the foundation on which you build your business will not be a solid one. Mastering the "art of selling" is simply knowing how to present whatever it is that you're selling, to the buyer in such a manner that they feel buying it from you will solve their problems or fulfill their dreams.

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