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Business Management Information
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Do You Hear That? I read a report in the Toronto Star stated that 70% of workplace errors happen because of communication breakdown and that many of them directly relate to a lack of listening skills. 7 Essential Elements To Every Organizational Change [This article is based on excerpts from the special report "Overcoming Resistance to Change" by Dr. Mike Beitler.] Change Management "It is not the strongest species that survives, nor the most intelligent, but the most responsive to change". -Charles Darwin The Leaders Fallacy May Be Howard Deans Undoing Howard Dean's tenure as chairman of the Democratic National Committee will be fleeting unless he avoids a common leadership trap I call it, the "Leader's Fallacy". Innovation Management ? idea selection, development and commercialisation, what are the differences? Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. What are Your Best Practices? Best Practices Studies Tales from the Corporate Frontlines: The Role of Character in Leadership This article relates to the Senior /Top Level Management competency, designed to measure satisfaction levels regarding top-level management at your organization. AlphaMeasure defines senior management as the team of individuals at the highest level of management who have the day-to-day responsibilities of operating the organization. For many employees, this competency will target the managers occupying positions above their immediate supervisors. The questions included in this competency are written to investigate topics such as strategic leadership, corporate vision, and corporate direction. This competency is especially useful in understanding how much your workforce favors the present direction of the organization. Partnering for Performance "The difference between a boss and a leader: a boss says, 'Go!' ? a leader says, 'Let's go!'" -E. M. Kelly How to Attract and Retain the Right People If you're one of the many executives struggling with finding and keeping the right people to propel your business forward, you'll find these insights helpful. Tales from the Corporate Frontlines: Improving Workplace Safety This article relates to the Safety and Working Environment competency and explores how your employees feel with regard to their physical and environmental working conditions, the quality of their equipment and tools, and overall attention to safety within the workplace. Every organization is responsible for ensuring the health and safety of their employees. An unsafe working environment can lead to accidents, lawsuits, and missed work. Such incidents can result in significant costs to your organization. The questions included in this competency will investigate whether your staff is satisfied with the organization's facilities, whether they believe business is being conducted in a safe manner, and if the tools and equipment provided are adequate to successfully and safely complete their jobs. Teaching Large Companies To Think Like The Little Guys Q: I am an executive at a large company and in our industry we are seeing a trend wherein smaller companies are gaining market share at an alarming rate. Our CEO believes the reason for this is that smaller companies are more prone to innovation and more entrepreneurial than larger companies. He has instructed me to form a committee to study this trend and make recommendations on how we should deal with it. I'm an executive, not an entrepreneur. Any advice would be very much appreciated. -- Name withheld by request Five Ways to Turn Resistance into Opportunity Resistance. It isn't something people cherish or enjoy encountering. We experience resistance everywhere at work: Building the Trust in Your Employees - 12 Easy Tips In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!). Difficult Staff - It Pays To Get To Know Them Better It's very easy for a business owner or manager to fall into the trap of condemning one of their team as a no-hoper or a problem child. Does My Bum Look Big in This? If a good manager asks his workforce for their opinion of him he will receive their expressions of approval and be satisfied that he is doing a good job. Twitch Speed: Reaching Younger Workers Who Think Differently Every parent, educator, and manager knows that "Nintendo children"--those born after 1970 and raised on video and computer games, Walkmans, the Internet, etc.--are different. Unfortunately, the Gen-X discussion has focused mainly on the youths' supposedly short attention spans and attention-deficit disorders, ignoring or underemphasizing what is perhaps the most crucial factor--that this under-30 generation thinks, and sees the world, in ways entirely different from their parents. Six Sigma Training 101 ? Better Management Basics What is Six Sigma? Implementation the Catalyst of Change for Management to Reach that Next Level of Success From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from these efforts to create business or strategic plans. Yet, these very same costly plans languish in a manager's desk drawer or on an executive's shelf. The incredible inspiration power within these plans lay untouched because few individuals understand how to implement the plan. Tales From the Corporate Frontlines: An Unexpected Benefit This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit to its employees, solved the problem of lagging productivity, and boosted morale at the same time. The Compensation and Benefits competency focuses in detail on how your employees feel regarding their compensation and benefits packages. The questions included in this competency will help your organization determine whether your employees feel they are fairly paid for the work they perform when compared to a similar job at a different company. This competency also queries their feelings regarding the adequacy and quality of their benefits package. A fair and attractive compensation package is critical for hiring and retaining quality employees. A high satisfaction level in this competency requires that your compensation structure and benefits package be fair, balanced, and understood by your present employees. Got A Meeting Planned? Ask This Question Meetings ? they are a fact of our business lives. And while the number of meetings and the amount of time you spend in them may vary based on your job title, it is hard to argue that they are a significant part of business life today.
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