Store Owners - Five Ideas to Increase Sales
1. Animate your window display.
How often do you change your window display? Once a month? Once a week? Try changing your window display every day! I saw a very successful display that had five or six mannequins facing left and right with a backdrop of a street scene. Every day the mannequins would move a short distance in the direction they were facing and the backdrop would pan left or right along the 'street'. Sometimes the mannequins would stop to 'talk' to each other as those around them continued on their journey across the window. Although the store was slightly out of my way I found myself taking a detour to see where the cast of mannequins had got to and what they were doing! Your display does not have to be as complicated as the one I saw or even tell a story but use your creativity and imagination to change your window every day and create an illusion of movement.
2. Music does sell.
In a recent study French and German music was played on alternate days for two weeks in a UK supermarket. During the two week period there were in-store displays of French and German wines. The statistics showed that French music led to French wines outselling German wines, whereas German music led to German wines outselling French wine. Responses to a questionnaire suggested that customers were unaware of the effects of music on their product choices. Music is an essential element in any store because it can be used to create atmosphere and add texture to the environment. Can you think of a way to use it to directly influence product choice in your store!
3. Discounted impulse items.
This is an old idea but so often overlooked. Store owners know that "Save $15" is a much more powerful message than "20% off" and they also know that the best time to sell an extra item to a customer is when they come to pay. Experiment by combining the two and display only discounted impulse items near or on the checkout counter.
4. Your customers have email.
Now that almost everyone has an email address why not build a database of email addresses of your customers. Ask them at the checkout counter if they would like to be notified of seasonal sales, the arrival of new items etc. Don't give them a form to take away and complete because quite a few forms will never come back. Also don't ask them to write it down because it can hold things up if you have a customer waiting. Just keep a pen and lined paper handy, at a suitable point, ask them what their email address is and write it down for entry into your newsletter mailing software later. You only need to be successful at collecting a few email addresses every day and by the time your 'sale' comes around you could be emailing thousands of previous customers to let them know about the outstanding bargains!
5. Use the silent sales person.
Small store owners can be divided into those that care about in-store signage and those that don't. Poor signage, too many signs, misleading messages, spelling errors and signs written in black felt marker all send a negative message about your store and product. With the wide availability of desk-top publishing programs and cheap high quality ink-jet printers there is no excuse for poor in-store signage.
Make sure you produce professional looking signs, use good quality paper and uniform size acrylic sign holders. Decide what type of signs you need and for each kind select the key components. For example, title, price, product knowledge, ideas for use etc. then set up a template for each type of sign in your desk-top publishing system. This will make it easy for you to create new signs quickly and easily.
Choose a simple two or three color scheme and stick to it throughout the store. Make sure your signage is easy to read and don't try to put too much on one sign. Change the signage as often as you like so that regular customers don't get bored. Remember your silent sales person is always there when the customer needs them, can say everything about the merchandise that you would want them to and works all the hours your store is open.
Jodie Dean is the manager of Displayarama Store Fixtures a family run business selling discounted retail store display products. Talking with her many customers and listening to their experiences has given her a unique insight into retailing. You can call her Toll Free on 800-292-5227 or visit the Displayarama Store Fixtures website.
Sales Training from the Ghostbusters
Picture this scene from the 1984 smash comedy movie from Columbia Pictures, Ghostbusters: Dan Aykroyd and Bill Murray, aka? the Ghostbusters, are involved in a heated meeting with the Mayor and the Head of the local environmental agency. The city is in shambles because a legion of evil spirits has invaded and is currently wreaking havoc and chaos throughout the land. The perplexed Mayor feels that these Ghostbusters may be his only chance at saving the city, although he is not altogether convinced. Conversely, the Agency Head wants these Ghostbusters arrested and jailed for fraud.
Your Voice is Your Instrument
On an introductory call, your voice is your instrument. During a face-to-face meeting, you have visual cues and body language available to add layers of meaning. On the telephone, you have only your voice and the words that you use. The way that you use your voice can make or break your conversation.
A Look at Child Mannequins
Not all mannequins are made to look like full-grown adults. Child mannequins are also common in many clothing stores. A child mannequin is the same as an adult mannequin except that it is built to the scale of a child. These mannequins are made specifically for displaying children's clothes. A child mannequin is made of the same materials as an adult mannequin and has the same level of detail.
2 ½ Steps to Sales Success
You have just walked out of the office of a potential new major customer that you have anxiously been waiting to meet with for weeks and again, you realize you have no idea what is going to happen next as a result of your meeting. Worse yet, you again "spilled all your beans" by telling the potential client how they should solve their problems, hoping that they will LET YOU help them by throwing some business your way. You tell yourself, "I think I'll get some business here because I know they liked me!" Sound familiar?
Aamazing Tips To Increase Your Sales
1. When you make your first sale, follow-up with the customer. You could follow-up with a "thank you" email and include an advertisement for other products you sell. You could follow-up every few months.
Turn Your Wisdom Into a Workshop
The Technical Revolution has done a lot for us -- we merely have to pick up a phone or send an email to conduct business. Yet, there still is no substitute for live, personal appearances when you want your teaching to count, and that's why I love workshops. Your participants benefit from the short-term intensity of the experience, and you benefit from actually seeing your principles and exercises in play.
Selling with Purpose
Selling With Purpose
Understanding The Corporate Buyer
Selling your services to corporations is an attractive proposition. The contracts are larger than with small businesses and individuals, and often longer-term. There's the possibility of repeat business worth many billable hours at respectable rates.
Selling Is Not A Dirty Word
Selling--a word that strikes terror in writers and professionals. We love to write. We love our work. We love to speak. We hate to SELL.
Prepare to Sell!
Sales is a critical part of any business, including non-profits. Sales is not complicated or difficult, but requires preparation, consistent action and a plan. Before completing any preparatory work in sales, consider asking yourself some tough questions.
Leads, Prospects, and the Huge Gap Between
The leads marketing delivers to the sales team never seem good enough. Either the leads are "bad" and are wastes of a salesperson's time, or there are just not enough "good" ones. If sales had more good prospects, the company would have more sales. Perhaps sales and marketing could work together more successfully if all agreed on what is a lead and what is a prospect.
A Simple Truth - Authentic Sales Tip
A Simple Truth
6 Steps on How to Install Confidence Into Your Clients
What methods can we use to install confidence into your clients ?
How to create your own Unique Selling Proposition
Why would a prospect buy from you rather than from your competitor?
How to Build Sales With Extended Benefits
An area that can become profitable for many businesses in building the offer within sales copy is selling (or "upselling" customers with) extended services, products or packages, also often called the "extended warranty."
The Prejudging Predicament
There's a direct correlation between sales experience and prejudging. The more sales and marketing experience you have the greater the tendency to prejudge your customers and prospects.
Why Executives Wont Take Your Call
Do you hang up on telemarketers? 9 times out of 10 I do.
Why Should I Buy From You?
Virtually every business you contact has this question in their mind. To truly maximize your revenues you need give people a reason to buy from you versus a competitor. Here are a few strategies that will help you differentiate yourself from your competition.
YOUR Future Profits -- Protect Source With CARE
At 21 years, just out of Business College, I went into the mail-order business. Spent 4-1/2 years in this venture and learned many valuable lessons about building customer relationships. #1 is TRUST. Folks like to buy from someone who is dependable and responsible.... with integrity.... one who "walks" their "talk".
Telling the Value Story
You arrived on time and completed your calculations. You worked up a presentation of all the things you're going to do and items included, going over each item carefully. You've just given the customer the price. They look at each other. He says, "Okay. Thanks for the quote. Well get back to you. Of course, we need time to think about it. It looks good. I've heard good things about you. So there's no need to worry. We never make a decision without thinking it over first."
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