Todays Employees and Their New Needs: What You Need to Know


Today's employees are not only interested in security or in pay and fringe benefits. They are often placing increased value on being recognized and involved in reaching personal growth goals. As a supervisor you must be aware of these new values. Keeping your employees' interests and priorities will help you better motivate them to work well.

Employees' interests and values are changing. More than ever they expect to participate. They also believe that their skills should be used and that they should be provided with on-the-job training. Employees want a challenging job which will provide them with satisfaction and a sense of worth. They respond to broader responsibility and don't enjoy fragmented or highly specialized jobs. They want to have some sense of independence.

Whenever possible, ask employees for their ideas and opinions. If some of the task includes their ideas they are more likely to go along with it. If there are no choices, don't kid employees by asking their opinion about what should be done. Also, show your employees that what they say is worthwhile. Keep eye contact. Avoid thinking about what you want to say next or judging what you hear until your employee has finished talking. These methods will increase your employees' sense of worth and involvedment in the work place.

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CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

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