|Business Management Information|
Drafting an Employee Manual Sample Outline
One of the hardest things I had discovered running my company was drafting an Employee Manual. Also added to the stress was the fact that if you made a mistake someone could sue you and you might lose all your hard work and money that you had earned thru blood, sweat and tears as an entrepreneur. You will need an employee manual for your company to protect yourself; but where do you start?
Here is a sample Outline, I prepared for our franchise company, which can help you. After you have addressed all the issues in this outline you may wish to have it reviewed for legal clarity as the wording in a manual can mean life or death in a court of law. No matter how you feel about the issue, if you do not pay attention to the details in your Employee Manual you might find yourself in the poor house due to a vindictive employee with a ruthless attorney. Here is the sample outline;
I. HIRING PROCEDURES
A. Where To Find Good Labor
F. Temp Agencies
G. Payroll Taxes
H. Worker's Compensation
I. Sexual Harassment
J. Pay Scales -Sales-Office-Washers
II. CONTRACT LABOR
A. Piece Work
G. Sales (Commission Only)
B. Set Up
C. CDL Records
F. Slip And Fall
G. OSHA Standards
H. S.B. 198
I. Appeals Board
J. Goggles, Gloves, Boots
L. Equipment Use and procedures
A. Take Employee Aside
B. Thank Him/Her
C. Special Note
D. Letter Of Recommendation
B. Gifts/Scholarships ($100-200)
VII. TERMINATION AND FIRING
A. For Cause
B. Lack Of Work
C. Quality Standards
D. Mutual Termination
E. Employee Theft/Fraud
F. Disclosure Of Secrets
G. Office Staff
H. Operations Procedures
I. Sales People
K. Referrals After Termination
L. Referrals Upon Firing
VIII. BUSINESS FORMS
B. Independent Contractor Agreement
C. Non-Competition Requirements
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs
"Without the chance to meaningfully participate in steering one's own destiny, without the opportunity to gain the sincere respect of one's own peers, without an honest stake in making the community more successful through one's own work and ideas, employability can quickly decay into generic training programs or bogus choices..." --"Beyond Empowerment: Building a Company of Citizens" by Brook Manville, Josiah Ober, page 52, Harvard Business Review January 2003.
Performance Management - Getting The Most Out of Your Employees
Managing for Best Performance
Weaknesses of Wishing
When you're starting a business, you might wish for a lot of things, like having more than enough customers or not having to do marketing. But wishing is weak willed, having no momentum behind it. When you wish for something, you're not coming from a place of having a strong vision. Instead, wishes tend to be dreamlike, wispy and not grounded. Wishes are future oriented.
The Measurement of Manager Training
THE MEASUREMENT OF TRAINING: Evaluation is one of the most valuable - and challenging - aspects of a training manager's job. A well-planned and on-target evaluation process can be the tool which separates a superlative training department from a merely satisfactory one.
Creativity and Innovation Management - Turning Ideas into Action
The phrase "turning ideas into action" is a Russian doll.
How long does it take your customers, clients or patients to pay you for the products or services you have provided?
How To Decrease Downtime and Increase Productivity
All maintenance activities of the workforce must be documented, this includes breakdown repairs, callouts, preventive maintenance, replacement maintenance, overhauls, and Testing & Inspection work. Maintenance work by production line employees must be included, whether or not the employee is listed as in maintenance. These activities can then be mined for maintenance information "gold".
Turbo-Charge Your Rollout with ERM
Employees are the often-neglected stakeholders in the success or failure of a CRM (Customer Relationship Management) initiative. But employees don't always resist new ways of doing business. If you factor in relationship management practices that engage people in the change process, you can circumvent significant resistance and actually speed up implementation.
Problems with Group Decision Making
DECISION BY AUTHORITY RULE: Many groups start out with-or quickly set up a power structure that makes it clear that the chairman (or someone else in authority) will make the ultimate decision. The group can generate ideas and hold free discussion, but at any time the chairman can say that, having heard the discussion, he or she has decided upon a given plan. Whether or not this method is effective depends a great deal upon whether the chairman is a sufficiently good listener to have culled the right information on which to make the decision. Furthermore, if the group must also implement the decision, then the authority-rule method produces a bare minimum of involvement by the group (basically, they will do it because they have to, not necessarily because they want to). Hence it undermines the potential quality of the implementation of the decision.
Why We Judge
Judgment is the process of forming an opinion of something by making a comparison. While judgment can play an important role in decisions we must make to live productively, sometimes the thoughts we hold are what prevent us from having what we most desire.
Computer Consulting 101 Hiring Tips (Part 1 of 2)
Does your business need the services of a computer consulting firm? Before you rush out and hire the first techie or slick-salesperson that knocks on your door, be sure to consider these favorite Computer Consulting 101 hiring tips for screening and interviewing local computer consulting firms. In this first in a two-part series, we'll look the root of the problem, as well as the four most basic criteria that you'll need to ask about when searching for computer consulting vendors.
The Leadership Alignment Model
Some time ago we had the privilege of working with a major UK government department to help them redefine leadership and to reappraise how they develop and encourage leaders. Faced with considerable challenges by the environment in which they operate and by their political masters, this department has decided that leadership is one of the keys to the achievement of the vision laid down by its chief.
Management to the Vision-Contribution and the Role of Compliance
As a manager our role is to:
Invite Self-Managed Staff
"Treat people as if they were what they ought to be, and you help them to become what they are capable of being." -Goethe
The Ten Keys to Maximizing Employee Performance
1. Let people know what you expect. If people know what's expected of them, that's what they'll do--if they don't know what's expected, they'll do something else. Communicate clear and unambiguous performance expectations and hold people accountable for their achievement.
A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?
When I was first initiated into Corporate America, I had a sense of humor that went unmatched by any mortal soul. I was quick-witted, smart, sharp, and knew every gag and joke available to humanity. Most of it, I learned in college. But, college never really did teach the fact that having a sense of humor in the workplace is different than 'jocularity.' After a few brushes with career-chaos, I realized that the definition of 'corporate humor' deals with how one handles oneself and not how one can elicit laughter.
Is Your Business Ethical?
Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a credit in your relationship with the individuals who you work with (and everyone else as well!).
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose sight of the fundamental truth: You cannot not communicate. Every second that we are in the presence of another, we are constantly sending and receiving messages, often silent, nonverbal messages that can either augment our communication effectiveness or detract from it. These non-word symbols are the first things we notice about others and the first things they notice about us. They provide information about gender, age, preferences, emotions, and group membership.
Four Corners of a Triangle: Why Organizations Succeed or Fail
When we want to hire people for a corporation or non profit organization, we follow certain rules and look for appropriate qualifications and expertise so that we succeed in our aims: the investors get their money's worth in form of financial success and enhanced prestige of the principals involved.
|home | site map|