How to Negotiate A Settlement With An Insurance Claims Adjuster


Dan Baldyga You and I. M. Strong, the adjuster from Granite Mountain Insurance, are sitting at your kitchen table in an attempt to settle your motor vehicle accident claim.

Strong is all wound up and on the offensive, rambling on and on about how your injuries werent serious. His typical pitch usually goes something like, "Look, Ive been at this a long time. Ive talked to people like you, day in and day out, for over twenty years. People whove gone through exactly what happened to you, with the same sort of claim as yours. Sure, you had a period of discomfort but your so-called injuries were routine. Believe me when I tell you they arent worth much."

You’re stunned. You cant believe what Strong is trying to pull. You say, "I’ve been miserable! There was no way I could get back to work because of the pain in my neck and back."

Strong shifts in his seat and a victorious look one that says he knows it all begins to march across his face. At that point he predictably states, "Look, I can tell you, after handling thousands of cases like yours, that the discomfort you may have had, for a couple of days at the most, are relatively minor. They don’t even come close to justifying the three week’s of work you lost and the disability you and your doctor are claiming".

Now youre thunderstruck! He smiles to himself and comes at you from another angle, "Ive seen thousands of cases like yours and Ive had more than my share of exposure to personal injury claims, examinations, doctor-talk and recovery - - the whole nine yards. Ive seen physical trauma at its slightest and its worst. Any judge or jury would know, once they heard about your so-called ‘injuries’ that your physical problems were almost non-existent".

Hell take a minute to let that sink in and then hell attempt to sway you even more by telling you he can prove your time lost from work was not compatible with the injury involved. Hell hint around about some "independent information" hes supposedly gathered from your neighbors and/or business associates, which indicate you’ve been involved in "very active" physical activities since the accident.

Once he lets that one sink in hell ramble on about the "independent examination" the doctor hired by Granite Mountain executed, telling you, with outrageous confidence, that his doctors Medical Report states there was little, if anything, wrong with you. Then he’ll surely try this one on for size: “My doctor is a professional .The only people he ever sees are those who’ve been in motor vehicle accidents. That’s what he does all day long, check out personal injury claims like yours. His report clearly states your physical problems were almost non-existent”.

He hums a happy tune to himself as he observes the amazement marching across your face and that drum beat he’s heard so very often begins to pound away within the gray matter between his ears: Boom/Boom/Boom, declaring, “I gotcha!, I gotcha!, I gotcha!, I gotcha!”

If you let Strong get away with that than his attempt at downgrading your disability will have been successful. As a way of "proving" what happene

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